Return Policy

1. 15 days money-back policy

In order to avail our money-back policy, the return should be requested within 15 days after receiving the product. On receipt of the returned item, it goes through a formal quality-check. If the item is damage-free, we will initiate the refund process and you will receive the amount within
5-7 days.

2. Will I have to pay for the shipping back to Neytt?

We offer FREE Return Shipping. We will get the item picked up on your behalf from your place at a mutually decided time. If you choose to self-ship the item, dispatch it within 48 hours of raising the return request.

3. How do I return a rug to Neytt within 15 days?

Return request must be raised within 15 days, after receipt or order.

4. Terms & Conditions